Trade-Up Policy

Any single cable/wire set(s), accessory or electronic product purchased from Dedicated AudioTM LLC with an original sales receipt purchase price of $100.00 or greater may be "traded up" during the first year following purchase for another product which is purchased at least double the original retail price of the original item purchased. The original actual purchase price of the product will be credited towards the manufacturer's retail price of the new product (excluding sales taxes, shipping fees and/or accommodation - discount amounts). "Trade up" products must be current models, in excellent working order, free from cosmetic and physical damage, in resellable condition as well as include all packaging, boxes, accessories and manuals. In the event the trade up product is found to be damaged, defective or missing portions of in any way, the sale becomes void and is subject to renegotiation. Purchaser is responsible for all shipping, insurance and handling fees. Trade up products are non-returnable, however may be credited towards next level of trade up purchase within one year of original trade up.

To put it in other words...

  1. Trade-up must be originally purchased from Dedicated Audio.
  2. New product must be twice the retail price of original retail purchase price.
  3. Trade-up product must be a current model. If your trade-up is not a current version, your trade-in value will be reduced to two-thirds of the original purchase price.
  4. In order to receive 100% value, trade-In product must be current model, in mint condition with all original packaging and accessories.
  5. Trade-ups are product for product. Multiple trade-ups towards single items will not be accepted.
  6. Sales Tax for full retail price on new purchase will be collected for Arizona sales.
  7. No coupons, credits or discounts are allowed
  8. If merchandise is damaged or not current up to 66% of original paid value will be allowed.
  9. Free Shipping offers do not apply to "Traded-up" or "Traded-for" transactions.
  10. Customer is responsible for all shipping costs.
  11. Turntables, phono cartridges and vacuum tubed equipment may qualify for limited trade up credit and will be negotiated. 

Products which DO NOT qualify for trade up program: Clearance priced items, special orders, custom orders, special accommodation, industry accommodation, demo/show/B stock items, "traded in" as well as "traded for" products, pre-owned/used products, media, fluids, record cleaning machines, set-up devices, cleaning and maintenance devices, books, jumpers, stands, furniture, vacuum tubes, vacuum tubed components, music servers, phono cartridges, tonearms, turntables (exceptions on a case by case - please check prior to purchase), earbuds/earphones, conditioner/enhancement kits, modified items, solder, heatshrink, tech flex, DIY kits/packages, raw cable, products cut to order, a/c outlets and a/c plugs/adapters.

All trade up transactions must have prior approval by Dedicated AudioTM LLC . Please contact us prior to purchase to clarify any questions.

Trade In Policy:

Any product submitted to Dedicated AudioTM LLC for trade consideration must have originally been purchased from us, be in good working order, free from cosmetic and physical damage, in resellable condition as well as include all accessories and manuals. In the event the trade in product is found to be damaged, defective or missing portions of in any way, the sale becomes void and is subject to renegotiation. Purchaser is responsible for all shipping, insurance and handling fees.