Trade Up Policy:
Any single cable/wire set(s), accessory or electronic product purchased from Dedicated AudioTM LLC with an original sales receipt purchase price of $100.00 or greater may be "traded up" during the first year following purchase for another product which is purchased at least double the original retail price of the original item purchased. The original actual purchase price of the product will be credited towards the manufacturer's retail price of the new product (excluding sales taxes, shipping fees and/or accommodation - discount amounts). "Trade up" products must be in excellent working order, free from cosmetic and physical damage, in resalable condition as well as include all packaging, boxes, accessories and manuals. In the event the trade up product is found to be damaged, defective or missing portions of in any way, the sale becomes void and is subject to renegotiation. Purchaser is responsible for all shipping, insurance and handling fees. Trade up products are non-returnable, however may be credited towards next level of trade up purchase within one year of original trade up.
Free Shipping offers do not apply to "Traded-up" or "Traded-for" transactions.
Customer is resposible for all shipping costs.
Products which DO NOT qualify for trade up credit: Clearance priced items, special orders, custom orders, special accommodation, industry accommodation, demo/show/B stock items, "traded in" as well as "traded for" products, pre-owned/used products, media, fluids, record cleaning machines, set-up devices, cleaning and maintenance devices, books, jumpers, stands, furniture, vacuum tubes, vacuum tubed components, music servers, phono cartridges, tonearms, turntables, earbuds/earphones, conditioner/enhancement kits, modified items, solder, heatshrink, tech flex, DIY kits/packages, raw cable, products cut to order, a/c outlets and a/c plugs/adapters.
Turntables, phono cartridges and vacuum tubed equipment may qualify for limited trade up credit and will be negotiated.
All trade up transactions must have prior approval by Dedicated AudioTM LLC . Please contact us prior to purchase to clarify any questions.